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I love this place!!!!
And we love you! I hope you found everything you were looking for and that we made your experience memorable.
A wonderful experience…Everyone treated us very nice and made our bride feel so special…
I want to thank you for sharing your comments. We pride ourselves on trying to make every bride know how special she is and hope that we can in a small way contribute to the happiness of her special day. If you purchased your gowon from us, please send us photos so we can share them with all the brides-to-be!
They are very helpful to me. I am mother of the bride. My designer gown is gorgeous and very reasonable and they helped me put all together from my Angela Nuban designer shoes to my fabulous BLING BLING accessories I don’t see anywhere else I have been to. Michelle the owner says it just came in that day.
My husband says the minute he saw me in that designer gown “that is it” , he loved it. My daughter( the bride) says my shoes are better than hers. I will bring her there to see if she finds what she likes.
I would recommend to check them out.
You are so sweet to share your story. It was a pleasure working with you. Please send me some photos please. I would love to post your pictures and send them to Angela Nuran. Stop by and bring us those photos of when you were totally gorgeous with all your bling!
this message is for Michelle – My daughter and I were in your shop on Sunday and the rudest lady from Newport Beach came in- she was very rude to your employees – loud and demanding. We were all told when we came in that they were running about 20 minutes behind – we all just adapted with exception of the lady who came in demanding to be taken care of immediately as she had driven from Newport Beach – Your staff handled it the best that they could trying not to make the scene she was making any worse. Most likely everyone in the shop had driven a distance for their appointment. We have been extremely pleased with your staff on all 4 of our visits to your store.
Thank you for your concern and also for your patience with an unpleasant situation. Both of the individuals (customer and employee) have resolved any issues and I am happy to report, all is well. I am quite pleased to hear that you have received outstanding customer service on all ofyour visits and I am certain that is what has contributed to usbeing awarded the Best Bridal and Wedding Store in the Inland Empire by the U.S. Chamber Assoc. I hope you will consider us for your future needs. Thanks again for taking the time to share your thoughts with me.
After a very long day of dress shopping I was feeling a little discouraged that I hadn’t found “the dress.” On a recommendation from a co-worker, I came here to the store on day 2. I am so happy I did. Not only did I find, “the dress,” I found the experience I was looking for. It was so nice, calm, and relaxing. There was a big room to change, a runway like area with big mirrors to see my dress and Melinda was so helpful and kind. She really took the time to help me with all the details without being pushy or sales like. She was just like one of the gals in my party! I loved this store and my dress!
Thank you for your comments. I am so glad that you had a great experience at my store. it is my goal to make every person that walks through the door feel special regardless if they find the dress of the dreams or not! Thanks again and please bring me or send me some photos in your dress on your wedding day!
It has been almost two years since my wedding but I have since referred my friend who has bought two dresses here. I bought my dress and veil plus my mothers dress here as well. I went to many shops but wanted something unique, my veil is gorgeous and it had the original price tag on it, the previous owner paid almost $600 for it and I got it for the price of a cheap looking veil at David’s bridal!!! My mom’s dress was not altered in time and so Michelle personally drove it to my mom so we would have it in time for the wedding and she would not be inconvenienced. When Michelle is there you don’t have to worry about anything. Thanks for everything Michelle
My wife bought her dress here. what an amazing
experience. The service was truly top notch.
Chele and her staff are amazing. I have never
seen my wife look so beautiful in her designer dress on our wedding day
On the queen Mary!
I love the dresses that Michele has at Beverly Hills Bridal.
I fell in love with your store looong before I fell in love with my fiance! I have been in a few times since we got engaged to look around, and now that our venue is booked, I cannot wait to try on dresses there tomorrow.
We are looking forward to helping you find everything you want and need for your wedding!
My mom told me about the Beverly Hills
Bridal Exchange, and being a girl on a budget I was excited at the
prospect of whatever the store might offer. And HOLY MOLY was it a
find!!! There is so much to choose from, vintage to modern, commercial,
designer and even one of a kind pieces! I loved that “I” could look through the
hangers of immaculately organized dresses and not have to have someone
else “guess,” at one I wanted to try on. Then wonderful Darlene, helped
me into every single dress I picked! She was polite, knowledgeable and
complimentary while still letting me feel like the ball was in MY court
for the big decision- no pressure, just fun! The very last dress I tried
on brought me to tears and I knew it was the one! Trying not to be
Bridezilla- I wanted to sleep on it; so I came by the next morning where
I was helped by the incredibly sweet and patient Nancy who let me try
it on one more time before making the purchase. I even met Michelle, the
owner who was able to tell me the history of my dress- which turned out
to be a one of a kind piece, making me feel more special! These ladies
could not have been more GENUINE and provided me with remarkable
customer service. I highly recommend Beverly Hills Bridal Exchange to
every bride looking for her dream dress- because I know I found mine!!!
I am sorry it took me so long to come see your new, huge, beautiful store. I am beyond impressed! I gotta say that when Dominique, Jackie and I went to your store right after she got engaged almost 4 years ago, we knew we were in the right place. You will recall we picked three dresses. They were all lovely but when she tried on the third dress, we all knew that was the dress for her. I have a confession, though. You held the dress for her for a couple of days, and meanwhile we went to one of those chain bridal stores. Sorry, but nothing came even close. Not the dresses, not the accessories, not the service. You and your staff always made us feel like royalty. She got a fabulous dress for a super reasonable price. More than pleased! Again, thank you so much, and much success to you!
i like how you delete all the comments that did not praise your store or have something nice to say and only kept good comments you never responded to the problems that people where having i only gave you a 3 before and after seeing this i would give you a 0 because of your lack of customer survice!!!!
That is a great idea; however, we are encouraging our brides to send us photos in their gowns on their wedding day. They will be nuch more professional and definitely show off the choices they have made.